Shipping policy

Shipping Policy

AuraGem Jewels provides complimentary Free Shipping worldwide on all orders. Every shipment is handled through trusted courier partners and securely packaged to ensure safe delivery from dispatch to destination.

Orders are shipped to multiple international locations including the USA, UK, Germany, Canada, Switzerland, France, Japan, Australia, and many other countries worldwide. Express delivery options may be available depending on the destination.

Order Processing Time

Orders are generally processed and dispatched within 1–3 working days after payment confirmation under standard shipping.

Estimated Delivery Timelines

Delivery timeframes may vary based on location and customs procedures:

• United States: 6–10 working days

• India: 3–5 working days

• United Kingdom: 5–8 working days

• Germany: 12–15 working days

• Other International Locations: 14–21 working days

These timelines are approximate and may vary due to external factors such as customs clearance or local courier delays.

Shipping Issues & Refunds

If an order is lost in transit, or fails to reach the delivery address, a full refund will be issued after verification with the shipping partner.

Returns & Customer Assurance

AuraGem Jewels offers a 15-day return policy. Customers who are not satisfied with their purchase may request a return within 15 days of delivery, subject to return eligibility conditions.

Secure payment methods are used to protect all transactions, and customer satisfaction remains a top priority.